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Admin / Guest Services Agent in Southeastern Alaska

Job Details

  • Date Posted: December 11, 2021
  • Location: , Haines, Alaska and Skagway, Alaska
  • Company: Alaska Mountain Guides & Chilkat Guides
  • Job Type: Full Time

Company Contact

  • Website:
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  • Phone: (800) 766-3366
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  • , Haines, Alaska and Skagway, Alaska
  • This position has been filled

Alaska Mountain Guides & Chilkat Guides

Alaska mountain guides & chilkat guides are hiring for summer 2022!

Come live, work, and play in Southeast Alaska.

Be a part of the Alaska Mountain Guides & Chilkat Guides team and join us this summer in Southeast Alaska where mountains and glaciers meet the ocean!  We are currently seeking customer service and entry level admin positions in our Haines & Skagway offices!

*The general responsibilities of our entry level admin team supports our single day and multi-day programs in both operational and sales capacities. These responsibilities include answering phone calls, responding to emails, and assisting the management team with day to day tasks.

**Admin working as guest services reps will help coordinate tour departures, track tickets/waivers, assist with end of day settlements, and build relationships with our cruise ship partners & third party vendors.

No previous experience is required for our entry-level Admin / Guest Services Agent position, but previous experience in the cruise industry, customer service, or admin roles is a plus!

This position is front-facing with a lot of customer interaction. Successful applicants may also be expected to drive guests to tour locations, coordinate transfers, and potentially receive training to guide certain tours (depending on interest, outdoor experience, and comfort).

Our season runs April – October, with some flexibility available for candidates seeking a shorter contract.

Skagway and Haines are located at the north end of the Lynn Fjord and are both an adventurer’s paradise. Towering mountains, deep fjords, abundant wildlife, and glacially-fed rivers make the setting for an unforgettable summer! Access to rafting, biking, hiking, climbing, skiing, kayaking and fishing in your free time is abundant and immediate.

End of season bonuses are provided for certain positions and company housing is available!

Apply now!

Check out our profile on CoolWorks or email for more information and job descriptions.

Get ready for an amazing summer!

Please visit our website to apply.