Front Desk Clerk needed at Montana Resort in the Beartooth Mountains

Job Description

The front desk is responsible for making reservations, registering guests, assigning rooms, accommodating special requests and ensuring the guests have a pleasant stay.

Responsibilities include:

• Possess a working knowledge of the reservations department
• Maintain the inventory of vacancies, reservations and room assignments
• Answer phones, make reservations, communicate reservation policies with guests
• Know room locations, types of rooms available and room rates
• Register guests, assign rooms, and assist guests as needed
• Manage and resolve guest complaints in a professional and courteous manner
• Process guest check-outs and handle monetary transactions
• Maintain customer privacy
• Maintain a high level of professional appearance and demeanor
• Perform other duties as assigned

Job Types: Full-time, Part-time; Variable Schedule

Pay: $12.00 – $14.00 per hour

To apply, forward bio & resume to our email address. Or call for more info.

Visit website here: https://www.rockcreekresort.com/